Frequently Asked Questions
Everything you need to know about our stylish compression wear.
How do I determine the right size for my compression socks?
To find your perfect fit, please refer to our comprehensive size guide which uses both your shoe size and calf circumference. Accurate calf measurements ensure you receive the optimal graduated compression benefits.
What is the difference between the different compression levels?
We offer three levels: 15-20 mmHg for daily wear and travel, 20-30 mmHg for moderate support and medical recovery, and 30-40 mmHg for firm medical-grade support. Consult with a professional to see which level is right for you.
How should I wash and care for my VIM & VIGR products?
To maintain the integrity of the elastic fibers, we recommend machine washing your socks on a cold, gentle cycle and hanging them to air dry. Avoid using bleach or fabric softeners.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, we accept returns and exchanges on unworn items in their original packaging within 30 days of the delivery date.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your items sooner.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.